---
title: How Are Openlight Media Plus Group Subscriptions Managed? (Who Pays For It And Manages User Accounts) 
description: Learn how group subscriptions work, including the role of the Group Administrator, payment responsibilities, and how to change administrators securely.
---

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3. [Group Subscriptions & Management](https://help.openlightmedia.com/openlight-media-plus?hsLang=en-us#group-subscriptions-management)

September 3, 2026

# How Are Openlight Media Plus Group Subscriptions Managed? (Who Pays For It And Manages User Accounts)

### **Understanding Openlight Media Plus Groups and Group Administrators**

**What are Openlight Media Plus Group subscriptions?**  
Openlight Media Plus Group subscriptions are designed to allow multiple users from the same institution to access **Plus content** under a single subscription. This is ideal for schools, organizations, or businesses that want to manage content access for multiple team members through one centralized account.  
Subscriptions are tied to institutions with a specific address, and one user is designated as the **Group Administrator** to manage the subscription and its members.

### **Who Pays for the Group Subscription?**

The **Group Administrator** is responsible for the subscription payment. All billing for the group is handled through the administrator’s account.

### **What Can the Group Administrator Do?**

- Remove users from the group
- Manage subscription payments
- (NEW!) On the new platform group administrators can also add users to their group. **[Please refer to this article for instructions on how to do that.](https://help.openlightmedia.com/how-to-manage-your-group-on-the-new-platform?hsLang=en-us)**

Only the **Group Administrator** has the capability to remove users from the group.

### **Why Only One Group Administrator?**

Due to the nature of the software and for security reasons, **only one user account can serve as the Group Administrator**. This ensures proper management of payments and member access under a single, secure point of control.

### **Need to Change the Group Administrator?**

If the group administrator needs to be changed, please contact **Customer Service**.  
Before reaching out, make sure that:

- The new administrator **already has an account** with us
- This account is part of the existing group

Once confirmed, we can transfer administrator privileges so the new leader can manage payments and user access.

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