How Are Openlight Media Plus Group Subscriptions Managed? (Who Pays For It And Manages User Accounts) 

Understanding Openlight Media Plus Groups and Group Administrators

What are Openlight Media Plus Group subscriptions?
Openlight Media Plus Group subscriptions are designed to allow multiple users from the same institution to access Plus content under a single subscription. This is ideal for schools, organizations, or businesses that want to manage content access for multiple team members through one centralized account.
Subscriptions are tied to institutions with a specific address, and one user is designated as the Group Administrator to manage the subscription and its members.

Who Pays for the Group Subscription?

The Group Administrator is responsible for the subscription payment. All billing for the group is handled through the administrator’s account.

What Can the Group Administrator Do?

• Remove users from the group

• Manage subscription payments

Only the Group Administrator has the capability to remove users from the group.

Why Only One Group Administrator?

Due to the nature of the software and for security reasons, only one user account can serve as the Group Administrator. This ensures proper management of payments and member access under a single, secure point of control.

Need to Change the Group Administrator?

If the group administrator needs to be changed, please contact Customer Service.
Before reaching out, make sure that:

• The new administrator already has an account with us

• This account is part of the existing group

Once confirmed, we can transfer administrator privileges so the new leader can manage payments and user access.